It's happening both on our Desktop and Citrix infrastructure. Other people can log into the same PCs using accounts that are using the same personalization templates and they are fine. Our support teams are also saying they have seen it with other Office applications too. The error stops either application from working.
1000, time stamp: 0x5acd094fįaulting application start time: 0x01d402b05d1ff8e3įaulting application path: C:\Program Files (x86)\Microsoft Office\Office16\WINWORD.EXE Report ID: a1ca52b8-6ea3-11e8-896c-bca8a6e77029įaulting package-relative application ID:įaulting application name: WINWORD.EXE, version. 1000, time stamp: 0x5acd0562įaulting module name: KERNELBASE.dll, version: 3.2189, time stamp: 0x5abda7d6įaulting application start time: 0x01d402b061b92a4bįaulting application path: C:\Program Files (x86)\Microsoft Office\Office16\EXCEL.EXEįaulting module path: C:\WINDOWS\System32\KERNELBASE.dll
We are randomly seeing users which are getting the above errors when trying to launch either Word or Excel.įaulting application name: EXCEL.EXE, version.
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